Shipping policy
Shipping Policy
Every Bamedys piece is made to order. Nothing sits in a warehouse; your item is printed after you place your order and shipped directly to you.
PRODUCTION TIME
Production takes 2 to 5 business days. Production time is separate from delivery time. Business days are Monday to Friday, excluding public holidays.
DELIVERY TIME
After production, estimated delivery times are:
- United States: 3 to 7 business days
- United Kingdom, Canada and Australia: 5 to 20 business days
- All other countries: 10 to 30 business days
Delivery estimates are provided by our carriers and are not guaranteed. Deliveries may take longer during holidays, peak seasons and severe weather. For delivery before Christmas within the US, we recommend ordering by December 10.
SHIPPING COST
- United States: Free on every order, with no minimum spend.
- All other countries: Calculated at checkout based on your country and the number of items in your order. The exact cost is always shown before you pay.
All prices and shipping costs are in US dollars (USD).
WHERE WE SHIP
- Apparel (sweatshirts, hoodies, t-shirts, long sleeves, tank tops, kids shirts and baby bodysuits), mugs, tumblers, tote bags, socks, phone cases, posters, blankets, Christmas stockings, tree skirts, car air fresheners and pet feeding mats ship to the United States and most other countries.
- Pillows and canvas prints ship to the United States, the United Kingdom and Australia; canvas prints also ship to Canada.
- Pet bandanas ship to the United States and Canada.
- Ceramic Christmas ornaments, doormats and a few other decor items currently ship to the United States only.
The countries available for each item are shown at checkout. If an item cannot be shipped to your address, checkout will let you know before you pay.
We are temporarily unable to ship to the European Union, Norway, Iceland and Liechtenstein while we complete our EU product safety (GPSR) registration. We hope to welcome our European customers again soon.
We are currently unable to ship to Russia, Belarus, Ukraine, Iran, Cuba, North Korea, Syria, Palestine or Ecuador.
WHERE YOUR ORDER SHIPS FROM
Most items are printed and shipped from the United States. Some items are printed in the United Kingdom so they reach UK customers faster. If your order contains several items, they may be printed in different locations.
CUSTOMS, DUTIES AND IMPORT TAXES
Orders shipped outside the United States may be subject to customs duties, import taxes and handling fees charged by your country. These charges are not included in the order total and are the responsibility of the buyer. Please check your country's customs rules before ordering. Refused or unclaimed packages are not eligible for a refund of shipping costs.
TRACKING
You will receive a tracking number by email as soon as your order ships. Please allow up to 48 hours for tracking information to update.
SPLIT SHIPMENTS
Orders with several items may arrive in separate parcels on different days. You will receive tracking for each parcel.
SHIPPING ADDRESS
Please check your shipping address carefully at checkout. We are not responsible for orders delivered to an incorrect address supplied by the customer. If you notice a mistake, email us within 2 hours of placing your order and we will do our best to correct it before production starts.
LOST OR DAMAGED PACKAGES
If your package arrives damaged or has not arrived after the estimated delivery time, email us within 30 days with your order number (and a photo, if the item is damaged). We will replace your item or refund you in full. See our Refund Policy for details.
DELAYS
We are not responsible for delays caused by carriers, customs processing, weather or other events outside our control, but we will always help you track down your order.
QUESTIONS
Email: bamedysetsy@gmail.com
WhatsApp: +90 545 876 13 46
We reply within 2 business days.